Skip Navigation Links
Certified Inspection Locations
Compare Warranty Coverage
Dealer Info
Online Forms
Dealer Portal
Contact NTP
Press Releases
 
Skip Navigation Links
Gold
Platinum
Roadside Assistance
 
 
Skip Navigation Links
Mack All-Star
Mack BulldogCertified™
Peterbilt Red Oval
Prevost Coach
Volvo Generation²
Volvo Medallion        
 
 
Skip Navigation Links
Arrow Truck Sales
MHC Premier
 

SERVICE CONTRACT QUALIFYING
 

Dealer Responsibilities

  • Inspections Performed Utilizing a DynamometerExpire after 12-months.
  • Inspections Performed Without Utilizing a Dynamometer Expire after 6-months
  • All Inspections Expire Once a Truck is Placed in Service.
  • Expired Inspections May NOT Be Used to Qualify for a Service Contract.
  • All repairs must be completed by a dealer who is authorized by the engine manufacturer to perform overhaul service.
  • On trucks being repaired for contract qualification, you must contact National Truck Protection before the truck leaves the repair shop, if so noted on the inspection sheet.
  • The repairing dealer must use only genuine OEM parts, and must warranty their workmanship the same as for a retail customer.
  • The repairing dealer must provide National Truck Protection with Repair Order(s) documenting all repairs and part numbers used to complete the required work.
  • A copy of the Vehicle Contract of Sale must also be provided to National Truck Protection with the "Request for Service Contract" to verify the start date of coverage.
  • Complete a National Truck Protection "Request for Service Contract" and Fax to NTP at (201) 842-6408 (or complete on-line).
  • Payment for the Service Contract must be COD unless prior arrangements are established with National Truck Protection.
  • If a truck inspection is expired you must contact National Truck Protection for re-inspection.

Claims will not be honored until the above conditions have been met, and a Service Contract is issued in the customer's name