OEM Programs

NTP is a leader in creating customized programs to support Original Equipment Manufacturers.

• NTP Creates Integrated Custom Programs to Support OEM’s and Dealer Networks
• Programs can Reduce Internal Costs
• Shift Contract Risk to NTP
• Benefit From NTP’s Expertise and Infrastructure
• Programs Developed to Customer Specifications
• Seamless Integration and Deployment
• Fully Supported and Staffed with NTP Professionals

Three Categories of OEM Services:

Product Portfolio Enhancement & Expansion

• Sell NTP or ATP Contracts with or without Customer’s Brand
• NTP Holds Claims Liability
• Complete Warranty Document Distribution
• Claims Call Center Activities – NTP receives all claim calls 24/7
• Service Consultation
• Breakdown Management
• Service Center Management
• Claims Payment and Close-out

Outsourced Warranty Administration

• NTP Manages the Customer’s Contracts
• Customer Holds Claims Liability
• Warranty Document Distribution
• Customer Database Management
• Full Finance & Administration Services – All financial matters including collections
• Claims Call Center Activities – NTP receives all claim calls 24/7
• Service Consultation
• Breakdown Management
• Service Center Management
• Claims Payment and Close-out
• Typically Fee Based Pricing

Private Label Warranties

• Sell NTP Contracts with Customer’s Brand
• NTP Holds Claims Liability
• Warranty Document Distribution
• Claims Call Center Activities – NTP receives all claim calls 24/7
• Service Consultation
• Breakdown Management
• Service Center Management
• Claims Payment and Close-out
• Warranties sold to Dealers at Discount – Set up Fees