OEM Programs

NTP is a leader in creating customized programs to support Original Equipment Manufacturers.

  • NTP Creates Integrated Custom Programs to Support OEM’s and Dealer Networks
  • Programs can Reduce Internal Costs
  • Shift Contract Risk to NTP
  • Benefit From NTP’s Expertise and Infrastructure
  • Programs Developed to Customer Specifications
  • Seamless Integration and Deployment
  • Fully Supported and Staffed with NTP Professionals

Three Categories of OEM Services:

Product Portfolio Enhancement & Expansion

  • Sell NTP or ATP Contracts with or without Customer’s Brand
  • NTP Holds Claims Liability
  • Complete Warranty Document Distribution
  • Claims Call Center Activities – NTP receives all claim calls 24/7
  • Service Consultation
  • Breakdown Management
  • Service Center Management
  • Claims Payment and Close-out

Outsourced Warranty Administration

  • NTP Manages the Customer’s Contracts
  • Customer Holds Claims Liability
  • Warranty Document Distribution
  • Customer Database Management
  • Full Finance & Administration Services – All financial matters including collections
  • Claims Call Center Activities – NTP receives all claim calls 24/7
  • Service Consultation
  • Breakdown Management
  • Service Center Management
  • Claims Payment and Close-out
  • Typically Fee Based Pricing

Private Label Warranties

  • Sell NTP Contracts with Customer’s Brand
  • NTP Holds Claims Liability
  • Warranty Document Distribution
  • Claims Call Center Activities – NTP receives all claim calls 24/7
  • Service Consultation
  • Breakdown Management
  • Service Center Management
  • Claims Payment and Close-out
  • Warranties sold to Dealers at Discount – Set up Fees
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