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Cylinder Head Failed
Fuel Pump Failed
Wade Bontrager, CEO shares his thoughts on 2021.
Let’s Get You Where You Want To Go
Dealers & Resellers
The Leader in Used Truck Extended Warranties Since 1983
National Truck Protection (NTP) has been serving the medium-and heavy-duty used commercial truck industry with quality and reliable aftermarket warranty programs longer than any brand in North America. Single truck and small fleet owner operators trust NTP to stand behind their programs. You won’t find us hiding behind them, looking for ways to not pay for a repair. We pay tens of millions of dollars in repairs every year to quickly and safely get our customers back on the road where they can earn a living.
Used trucks will have equipment failure, it’s inevitable. Some will cost a couple hundred dollars while other repairs can be catastrophic, costing tens of thousands of dollars. But no matter what the damage, if you have equipment or a part that fails and it is covered by the NTP warranty you bought, we’ll pay for that repair. It’s that simple.
You don’t know WHEN you’ll need us. So our experienced customer service team are available by email, phone or through your personal self-service portal to take care of you. You don’t know WHERE you’ll be so we’ll help find you a repair center in our network of over 5,300 shops that’s convenient for you. Then, we’ll work with their mechanics to review WHAT your problem is and get your covered repairs started so you can get back on the road. It might sound cliche but, we’re in business to keep you in business. That’s why we say, we’re with you every mile.
The Cost of Repairs
*SOURCE: Actual claims paid by National Truck Protection
Plan for the Inevitable
*SOURCE: Internal Data
*SOURCE: Actual Repair Costs Paid, July 2018 - June 2020
The Dimensions of a Warranty
*Covered components and conditions vary by program.
Protect Your Business
Don’t risk not being covered when your used truck has a major equipment failure. Look to NTP to protect your truck, your business, your livelihood.
Aftermarket extended warranties offer a variety of programs that cover repair costs for critical truck components and equipment beyond the initial term offered by original equipment manufacturers. Buying this coverage provides essential protection as trucks grow older and gives you peace of mind that when a failure occurs, you can be covered. But choosing the right warranty can be tricky so understanding the basics is very important.
Warranty protection can be simplified in three key areas:
Time of Coverage (Term)
Conditions of Coverage
For choosing the components you want covered, think of your truck’s age and miles, the history of previous repairs (if you know) and how you use it for work. You want to cover it for catastrophic failures that can cost you tens of thousands of dollars. Without that coverage, you could find yourself without a truck, and maybe without a business. Covering major equipment like engine, aftertreatment systems and critical components is a must. The term you choose really depends on how old your truck is and how long you’ll keep it. One thing you should know is, buying a longer term warranty can save you thousands of dollars because a second or third year is much less expensive than the first year. So if you can, buy a 24 or 36 month warranty.
And finally, look closely at the conditions. What are your limits of liability on major parts? What deductible amount do you pay for each repair occurrence? And finally, how are progressive damage and wearout covered? Not all warranty programs are created equal. And understanding the options can get confusing. But always remember that a warranty is protecting your investment, your business, your livelihood. Don’t take the risk of not being protected
Protect Your Business
NTP offers three warranty programs designed to meet every customer’s need, from the most comprehensive to the most basic.
Our most comprehensive warranty program, offering NO LIMITS ON REPAIR COSTS for most major components, more comprehensive coverages on progressive damage and wearout. You won’t find a better plan in the industry.
Just a step below the ULTRA 2 program, but with generous limits of liability and over 100 major components covered, it’s our most popular warranty.
This program is the most basic coverage for engine, aftertreatment and critical components. It’s the minimum coverage any truck owner should have to protect their business.
What They Say About Us
“NTP has been a stand up partner for us in this first year with our truck. We strive for impeccable maintenance and record keeping. When we have a problem, we have it checked out ASAP. I would surely recommend these guys and if the time comes again and we’re looking to buy again, they will be our first consideration.”
Central Texas Rig Repair
Need a Repair, Find a Service Center Near You
Three easy ways to submit a claim or get help when you need us:
Email Us: [email protected]
Call Us: (877) 950-3200