Trust. Transparency. Truth.
When we started serving the trucking industry nearly 40 years ago, we wanted to be known as a place where people knew they were getting honest, quality service. When we started offering aftermarket warranties, service was still important. But being trusted to cover what we said we’d cover and also, explaining why we weren’t covering a repair, was even more important. That transparency has led to the long and meaningful relationships we have today with our re-selling partners, repair facilities and customers. For the long road, we’ll always choose taking the high road.
Our values and our principles are important to every member of our team because what we stand for and stand by are important to our customers, re-selling partners and service providers.
We are clear and open. In a business that can be seen as hiding behind fine print, we have set ourselves apart with our commitment to open and honest communication.
We always strive to be the best. When you’re the best, you always have to keep working hard to stay the best. You can’t just think you’re the best and be satisfied. You have to hear others say you’re the best. So we work hard.
We keep our word. Our word is important to you. If we say a part is covered under a program you buy, then it’s covered. And while that may seem obvious, it’s not always the perception. We make it the reality.
We’re here to serve you. Our number one priority has always been operating at the highest levels of service to our customers. Our business truly is your business. So it’s our job to take care of you when you need us and get you back on the road.